We want you to be a satisfied customer! If you're not completely satisfied with your purchase at www.bluetoothgear.com, you can return it for exchange or credit within 7 days from the day you receive your order. Please follow the Return/Exchange directions below.

Return for Exchange:

1-   In order for us to process your return effectively, please include a copy of your invoice with the shipment. Incase you no longer have your invoice; please include a note having your order number and the reason for return on it.

2-   To ensure timely processing of your return, please mention clearly whether you want an exchange or credit.

3-   Properly package the items being returned. We are not liable for any damage that may occur during shipping and handling and reserve the right to refuse such returns.

4-   All returned products must be in fair shape. Non-defective products must specially be returned in an As-New condition or they will not be accepted and would be returned back to you.

Merchandise Return Address

BluetoothGear.com

7211 Regency Square Blvd, Suite #120

Houston, Texas 77036 USA

Return for Credit:

1- All products can be returned for credit within 7 days from receipt of the order.

2- All returns for credit are subject to a 20% Restocking fee.

      3- Shipping charges are non-refundable.

4- Credit will be issued in the form of the Original payment i.e. Credit Card, Pay Pal,  Checks, etc.

5- Please allow up till 14 business days for the processing of your credit request. Please note that we have no control over the length of time taken by your Credit Card Company to post the credit to your account and it may take a few additional days after we issue the refund. 

Standard Return Policy:

1- Products can be exchanged or replaced within 7 days from receipt of merchandise.

2- Standard shipping cost of $5.00 would be charged for shipping the exchanged product.

3- Price difference (if any) will be charged/credited to your account.

4- Warranty covers Manufacturing defects only. Physical damage isn’t covered and products subject to physical damage cannot be returned back.

Please Remember:

1- All Sales are FINAL after the 7 Day Return & Exchange Period expires.

2- All Returns should be in the Original Packaging. Missing Parts and Packaging may constitute to further charges to be applied to your order.

3- Please allow up to 7 business days to process your return from the time it reaches our Returns Department.

* If you have any further questions or need help in returning your product, please feel free to contact us:-